Our Guarantee
We guarantee unconditionally the description of all our books so that you can buy with confidence. We work very hard to ensure our descriptions are clear and understandable to everyone. If you have any questions we are always happy to help. We also have a glossary if a term is unfamiliar.
We understand that describing books is not an exact science and we send all our books on approval. We accept returns for any reason, up to twenty-eight days after the book is marked as delivered. Refunds are limited to the original purchase price, including initial delivery costs. Further, in the event that we agree the book was not as described, we are happy to cover the cost of return postage.
Mistakes do very occasionally happen, and in such an instance, Rooke Books is committed to finding a mutually amicable solution in all cases. We pride ourselves on our accurate descriptions and address any inaccuracies with care and concern.
Rooke Books is a member in good standing of the PBFA. The Provincial Booksellers Association code applies to all our transactions.